If you have trouble completing your UI application online or you have questions about the status of your application, call 877-626-6800, or use the DUA Contact Request form. Just got put on hold this week. 1. Please keep checking your account at regular intervals. My understanding is that claiming it would just lower my benefit for the week. And the call back feature on the website is broken. HELP!! The website is useless for help! i am out of work because of Covid19. After you hit prompt 8 for customer service. I have this off a Massachusetts site " On January 1, 2021, unless Congress acts to pass a new stimulus package, only workers who traditionally qualify for unemployment benefits can continue to receive aid in the new year. Shorter waiting times can be expected later in the week. Does anyone have an alternate number or email for this fiasco? There are two types of unemployment benefits extension. Claim #1, 7 weeks waiting and all they can do is hang up? I have- they are not available. Mike, tried calling his state unemployment office and waited 6 hours only to be disconnected as they transferred him to the person who could help him. You can also find more details under the resources section. Contact Us To help us better serve everyone, please: Review our website for answers to common questions about unemployment benefits related to the coronavirus. I am still unemployed. I am trying to make a claim and need to asap but it seems impossible. Im afraid to start and lose it. You can reopen your claim, be interviewed if there are any issues affecting your eligibility for benefits, obtain up-to-date information on the status of your claim and UI benefit payment check, and resolve problems, all by telephone. How to File a Claim for Unemployment Benefits in Massachusetts. https://www.mass.gov/how-to/appeal-your-unemployment-benefits-decision. THIS IS NOT RIGHT!! To be eligible for unemployment, workers need to keep in touch with their employer during the shutdown, and be available for any work their employer has that they are able to do. Please wait. It’s bad enough that we get put in an unexpected position of losing our job / income, worse when we cannot get help from the people who are supposed to help us. How am I to know if there is an issue when nothing is provided online except “pending”and I cannot talk to a single person. ET UC Debit Card & PA Treasury To apply for unemployment benefits check your eligibility, prepare your documents, submit your claim, and understand your allotted benefits. If your case is pending adjudication or adjustment, then unfortunately you just have to wait like me. To apply for Unemployment Insurance (UI) benefits, you need to provide personal information including your Social Security number, birth date, home address, email address (optional), and phone number. Unemployment benefits are handled by the state, so contacting your state-level elected officials can help get the ball rolling. Is there any other method of contacting DUA or the wages department to verify my 2019 income and begin claiming my needed benefits? This is a not response everyone. Good luck! I don’t know what to do anymore. Think of all the poor little kids with no presents or worse. I am not able to find any information as to whether I can come to the office in person. You can reach our assistance call center at (877) 626-6800 from 8:30 a.m. to 4:30 p.m. Monday through Friday. Multilingual call agents are available. UC Employer Service Center: 833-728-2367 Monday - Friday from 8 a.m. to 4 p.m. I keep getting terminated. Thank you for the advice. I filled out a top application a month ago around my 15th week because it says you have to submit before 20 weeks. If you are thinking about quitting a job, you may have additional questions about how that affects unemployment. Massachusetts: 26 weeks $823/wk max $1,234 with dependents: Massachusetts Department of Unemployment Assistance : 617-626-6338: Michigan: 20 weeks $362/wk max: Michigan Department of Labor and Economic Opportunity: 1-866-500-0017: Minnesota: 26 weeks $740/wk max: Minnesota Department of Employment and Economic Development: Twin Cities Area: 651-296-3644 … How Do I Apply? I have nothing!! When she does get a call back, the person tells her that someone else ! Might seem like they only have one site but get the actual emails to representatives if they are not picking up calls. It will definitely take some time. That is the reason he is not working. The save button will not become active after the required fields are filled out. Our automated Telecert Line at (617) 626-6338 is operational daily from 6 a.m. to 10 p.m. to request weekly benefits. The company i worked for shut down. If the last digit of your Social Security Number is: TeleClaim is: I have been waiting for an adjustor to be assigned for three months. When I lclicked on the details, it showed my claim, plus the same amount as a new part time military employee. I’m going to lose my home because my status remains on hold. Thank you. The issue in GetHuman4774140's own words . Why would my submit date be a month after i sent it in? cant get thru because agent gave me a mispelled password…I need unemployment to call me…can’t move thru website or get thru phone….help! If you are calling to file a new claim or reopen a claim for unemployment benefits, or need other assistance, please assess the Call Schedule below before calling. I did not quite understand. Your feedback will not receive a response. On my homepage it shows the claim paid, tax deductions taken but I still have not received my check. Trust me it will get handled. When I go online ( he is pc incompatible) I am stuck at the password reset. Please reach out to the Unemployment Office. When you call the # for help and follow the prompts you get hung up on usually. I was receiving payments of reg unemployment sine Feb. then I got the emergency pandemic money. Morning and Afternoon. These ‘holds’ that they put on all reopened unemployment claims are a joke – I get that there is SO much fraud involving unemployment – but we have called daily for 6 weeks and verify ALL information everytime – we ask them to call back so we can prove that we are real people. The Department of Unemployment Assistance said it was likely due to the high volume of people certifying claims. Click on the links below to find answers to all your questions about Massachusetts Unemployment. What Should I Do? If the computer isn’t working properly, there is a telephone number you can call to call in your unemployment electronically. If you feel like you need to file an unemployment appeal, you can do so by: 1. Enter your zip code to get started. 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